Privacy Policy

Last updated: September 17, 2026

This Privacy Policy explains how KavoAgent collects, uses, protects, and discloses information when people use our website, CRM services, forms, and communications.

Information we collect

We may collect information you provide directly, including your name, email address, telephone number, business information, account credentials, real-estate inquiry details, appointment information, communication preferences, and messages. We also collect limited technical and usage information such as IP address, browser information, security logs, and timestamps.

How we use information

Provide and secure KavoAgent services and customer workspaces.
Respond to inquiries and provide requested real-estate or service-related follow-up.
Schedule appointments, send reminders, and provide account or service updates.
Maintain consent, suppression, audit, fraud-prevention, and compliance records.
Improve reliability, customer support, and product functionality.
Comply with applicable laws and enforce our terms.

SMS and mobile information

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

Mobile information may be provided only to vendors and telecommunications providers that help us deliver and support the messaging service, and only for that operational purpose. SMS consent is not transferred to other organizations for unrelated use.

How SMS consent works

When you expressly opt in, KavoAgent may send conversational messages concerning your inquiry, appointments, reminders, follow-ups, or service updates. Consent is voluntary and is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

How we disclose information

We may disclose information to service providers that process data on our behalf, such as hosting, security, payment, email, and telecommunications providers; when required by law; to protect rights and safety; or as part of a business transaction subject to appropriate safeguards. We do not authorize service providers to use personal information for their own marketing.

Data security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method is completely secure. We retain information only as long as reasonably necessary for the purposes described here, legal obligations, dispute resolution, security, and enforcement.

Your choices

You may request access, correction, or deletion of certain personal information, subject to legal exceptions. You may withdraw SMS consent at any time by replying STOP. You may also contact us regarding privacy questions or communication preferences.

Children

KavoAgent services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy. The date at the top identifies the latest revision. Material changes will be posted on this page.

Contact us

For privacy questions or requests, email support@kavoagent.com.